A new addition to the Volvo family!
Volvo adds second location to facilitate tremendous growth!
Out with the old and in with the new - that's what's happening with Volvo of Edmonton. Formerly Anglo Canadian Motors, the Volvo dealership located at 1205 -101 Street (Ellerslie Road) in south Edmonton received a name and location change as well as many highly skilled staff members when it was purchased by Mike Duff and Mike Norris in 2008.
Volvo of Edmonton is a three time Presidents Award winner for sales and service excellence in 2010, 2011, and now 2012. Because of this incredible growth we have opened Volvo Certified Used at 5215 Calgary Trail.
Of course, at Volvo of Edmonton & Volvo Certified Used everybody makes customer service the top priority.
The combination of great product, experienced staff and a fantastic looking dealership will help Volvo of Edmonton & Volvo Certified Used continue its culture of excellence.
"At the end of the day we are judged by customer service so we need to be able to do things effectively with minimum comeback and be proactive with the things we repair. We also need to get people in and out so it minimizes their loss of time," said Duff.
The future looks very bright for Volvo in Edmonton!
What an experience my husband and I have had at the hands of your wonderful staff!!!! From the moment we walked on to the dealership parking lot to the finish of the deal it has been marvelous!!!
Curtis, Sam and Eden are just amazing people and as young as Curtis is he knew his stuff inside and out. Sam was a fountain of information and always ready to answer any question, not matter how silly, both gentlemen took the time and energy to make sure that we were fully informed about the vehicle and Volvo. They could time to explain how the warranty works and they made real sure I understood how safe I would feel and how long I would have my new XC60.
My new car is just beautiful and they really went above and beyond when I came to the dealership to pick it up on Friday, there it was sitting in the bay with a big red bow on it !!! I have rarely been treated with so much respect and honesty. Will we refer our friends and family to you OF COURSE WE WILL and have already done so.
Eden is amazing she had everything ready for us on Friday and all I had to do was sign my name and drive off , what service!! I have owned Cadillac's for the last 15 years and I never gotten that kind treatment from any dealer I had dealt with. Eden made sure I understood all the in's and out's of the financial end of things and what is the best way of insuring my new car.
Will we be back, OF COURSE WE WILL but not for another 18.6 years as that is how long my Volvo will last !
I have rarely enjoyed the car buying process but this has been a wonderful experience, congratulations to you, your amazing staff, and your marvelous product for making this a great, great experience.
5215 Calgary TrailEDMONTON, AB T6H 2J4